How does a key role in a rapidly growing Finnish success story sound? At Kultakiertue, we are the market leader and pioneer in the purchasing and evaluation of precious metals, especially gold and silver. Our safe, reliable and truly customer-oriented service model will soon operate in all Nordic countries and in Europe. More than 100 professionals already work within our unique service concept and our growth is only accelerating. Now is the perfect time to join the Kultakiertue journey!

As we continue our international growth, we are now looking for a customer-oriented team member to support our operations in France 🇫🇷.

In this role, you will be responsible for contacting our existing customers by phone, confirming scheduled appointments and rescheduling them when needed.

Key Responsibilities

• Contacting existing customers by phone
• Confirming scheduled appointments
• Rescheduling and rearranging appointments when needed
• Providing friendly and professional customer service
• Answering customer questions
• Updating customer information in our systems
• Working closely with the rest of the team to ensure smooth day to day operations

What We Expect from You

• Fluent French skills
• Excellent English skills, both written and spoken
• Finnish language skills are considered an advantage
• Strong communication and customer service skills
• Confidence and ease in communicating with customers over the phone
• A positive, proactive and customer focused attitude
• Ability to manage multiple tasks simultaneously
• A careful, organised and self driven approach to work
• Previous experience in customer service, appointment scheduling or sales is considered an advantage

What We Offer

• A supportive and open work environment where everyone's contribution is valued
• The opportunity to play an important role in our international growth and expansion into France
• Great opportunities to develop your professional skills and grow your career with us
• An international working environment
• A flexible hybrid working model and flexible working hours

Compensation

The compensation consists of a fixed monthly base salary of 2000€ plus performance-based bonuses.

Interested?

Please send us your CV and application. We review applications continuously, so we encourage you to apply as soon as possible.

Come and join our growing international team. We look forward to hearing from you! 💛